MERON Enhances Security And Dramatically Improve The Patient Visitor Experience

Improved Visitor Experience

  • Streamlined Check-in Process: Patient Visitor System from Meron reduces long waiting times by providing quick and efficient check-in procedures, leading to a smoother experience for visitors and enhancing satisfaction.
  • Pre-registration Options: Visitors can pre-register online, allowing for faster entry when they arrive at the facility. This reduces friction and creates a more positive first impression.
  • Automated Notifications: Patient Visitor System can notify patients when their visitors arrive, ensuring seamless communication and eliminating any confusion or delays.
  • Tailored Access: The system can customize visitor access according to patient preferences, ensuring only family, friends, or approved individuals are allowed, thereby enhancing patient comfort and satisfaction.
  • Visitor Preferences: System can remember frequent visitors, speeding up their check-ins, and creating a more personalized experience over time.
  • Clear Communication: By tracking visitor logs and allowing staff to easily access records, families and patients are reassured about the level of security and transparency in the facility.
  • Professional Image: A Patient Visitor System portrays the healthcare facility as professional, organized, and modern, contributing to a positive brand image, which can attract more patients and advocates.

Enhanced Safety and Comfort

  • Sense of Security: Patients and their families feel more secure knowing that only authorized individuals are allowed in sensitive areas. This sense of protection builds trust in the healthcare provider.
  • Health Protocols: During health crises (e.g., pandemics), the system can enforce safety protocols like health screening and visitor limits, ensuring patients feel their well-being is prioritized.
  • Monitored Entry: It restricts unauthorized individuals from entering sensitive areas by ensuring only verified visitors are allowed access.
  • Badge Issuance: Visitors are issued ID badges, making it easier for staff to identify authorized individuals.
  • Time-limited Access: Access can be limited to specific hours, minimizing risks outside visiting times.
  • Real-time Monitoring: Tracks who enters and exits, ensuring that every visitor is accounted for within the facility.
  • Audit Trail: Provides a complete log of visitor activity, enabling post-event review for security incidents or investigations.
  • Visitor Count: In case of emergencies like evacuations, the system provides an accurate count of visitors on-site.
  • Rapid Notifications: In case of security incidents, visitors can quickly be identified and notified if necessary.
  • Health & Safety Checks: Many systems can integrate health screening questions or temperature checks to ensure visitors don’t pose a health risk (e.g., during pandemics).
  • Background Verification: For more advanced systems, visitor credentials can be checked against security databases for criminals or undesirable background flags.
  • Identifying Suspicious Activity: By monitoring the frequency and patterns of visits, the system can flag unusual or suspicious visitor behavior.
  • Prevention of Intrusions: Unauthorized or unwanted individuals can be denied access immediately, reducing the chance of intrusions.
  • Visitor Responsibility: Visitors are held accountable for their actions since their presence is recorded and traceable.
  • Enforcement of Rules: It reinforces hospital policies such as visiting hours, restricted areas, and other security protocols.