Healthcare Patient Experience & Advocacy Teams

Protect Patients. Empower Families. Safeguard Staff.

MERON helps patient experience and advocacy leaders create safer, more welcoming healthcare environments by streamlining visitor access, enforcing safety protocols, and proactively preventing workplace violence – while supporting compassionate, family centered care.

Learn How to achieve:

• Safer patient and staff environments with controlled visitor access
• Improved Family engagement through transparent, expedient and respectful access workflows
• Greater staff protection with proactive violence prevention and response tools
• Operational trust with real-time visibility and policy enforcement
• Enhanced advocacy with data-backed incident resolution and feedback loop

• • • Ready to transform your patient experience with safer, smarter access?

🎯 Overcoming Challenges

• Visitors Long Wait Times Increase Tension & Risk -> Streamlines Entry with fast track check-ins and built in screenings and watchlists
• Unauthorized Access Threatens Safety -> Enforcement of tailored access, badge issuance, and real-time monitoring to block intrusions
• No Accountability During Emergencies -> Audit trails with real-time counts and rapid notifications to ALL personnel – including visitors
• Policy Enforcement gaps ->Built-in Proactive and continuous policy enforcement with department specific rules
• Compliance Pressures -> Audit-ready logs aligned with HIPAA, CMS. and Joint Commission protocols

⚙️ Key Capabilities

• Efficient and Secure Visitor Management – with badge printing, risk screenings, and policy enforcement
• Family & Guest Access Controls – tailored to patient status and care protocols
• Workplace Violence Prevention – with incident reporting, escalation, and analytics
• Real-Time Visibility – into visitor movement and duration
• Incident & Escalation Tracking – for safety and advocacy teams
• Compliance Dashboards – for HIPAA, CMS, and Joint Commission alignment